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Birdeye is a really broad platform with services for everything ranging from evaluations, to social media, messaging, web chat, and referrals. If you're looking for an "all-in-one" marketing platform for physical areas, it may be a great fit. If not, I highly recommend you take a look at other services in this list.

By incorporating Hootsuite with Reviewtrackers, you and your group can keep track of and manage inbound reviews and social discusses from one location. The tool gathers reviews from over 120 sites, consisting of Google, Yelp, Facebook, BBB, TripAdvisor, and OpenTable.

Reviewtrackers provides two add-on functions that would be important to SaaS businesses, including Software application Brand Monitoring, which assists you manage user feedback on Capterra, Google, and Facebook, and App Shop Monitoring for Google Play Store and iOS. Both come at an extra cost.: 4.7: 3 strategies are available, and for rates, you need to book a demonstration Grade us is a white-label evaluation management platform for marketers, companies, and SEOs.

The core automation function of Grade us is a landing page designed to simplify the review submission procedure for customers. This landing page, which houses links to several evaluation sites, is sent to your clients via email or SMS. Automated e-mail drip projects let you send out unlimited follow-up requests and suggestions.

For SaaS service, Grade us monitors the significant evaluation platforms like Capterra, G2, GetApp, Software Application Recommendations, and TrustRadius. Create reports on evaluation campaigns to identify portfolio performance and the ratio of click-through rates and sent reviews.: From $110/ month Reviewshake is an online evaluation automation tool that helps organizations manage and keep track of evaluations, run evaluation generation projects, and market evaluations.

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Import your existing customer base by means of CSV, API gain access to, or Zapier integrations, and established and run drip projects to boost your evaluation potential. Reviewshakes supports over 120 sites, including the leading software review sites like Gartner, Capterra, G2, and TrustRadius. With one central control panel for all your reviews, you can easily allocate actions to your team to manage them.

It does include a URL to the appropriate site from their dashboard so you can respond quickly. The Customer Chat (previously 'Inbox') feature is a perk of this platform. It lets you engage in a two-way SMS discussion with your clients independently so you can immediately respond to and take action on unfavorable experiences.

However, this choice is only available on select SMB accounts and people on Company strategies) Automate and grow your social proof with Reviewshake's widgets and social sharing of your best reviews and evaluations on Google, Twitter, and Facebook.: 4.5 Rates: From $79/ month for businesses or $199/ month for companies AppFollow is an app credibility management platform.

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Track and monitor your app and competitors' apps throughout the App Store, Google Play, Microsoft Shop (consisting of desktop and Xbox games), Mac App Store, and Huawei AppGallery. Access a variety of app data, consisting of reviews, star history, developer replies, likes/dislikes, rankings, and more. Monitor your app updates either via the AppFollow dashboard or send them to email, Slack, Discord, or API.

You can set customized signals for tags that identify vital problems in reviews so you can act immediately. You can pick to receive and reply to reviews from the AppFollow dashboard or send them to Slack, Zendesk, Helpshift, Discord, and 30 other tools for actioning. The Bulk Action button can handle actions at scale by sending one response to chosen consumers, using a saved design template from the past, or using the Random Reply Design template to tailor your actions.

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Automate tagging, reacting to, and equating evaluations in any language, and report destructive reviews. The apparent thing about this tool is that it's restricted to apps only.

Identify and combine duplicates to recognize and measure essential themes and priority requests. Connect users with the very same demands to spark additional discussion and send automated updates to the whole group. Set up a feedback website to let users share ideas and issues directly from your website. Combination with your customer support tools lets your team capture user feedback.